You opened up a restaurant. Congratulations! Do you have what it will take to stay the course and to not only survive but thrive during these tough times? Are you willing to make those changes needed to grow your business? According to an article by the restaurant. Org, six out of ten adults would rather order a carry-out from a restaurant for their meal. Despite the pandemic, some restaurants are thriving. McDonald’s, Chipotle are flourishing while others aren’t doing so well. This article will help guide you with tips on how to increase your chance of being successful.
Incentive
Living in a pandemic era means you can’t afford to waste money on any item that is not selling. During this time, you want to focus on those dishes that are the most popular. Target those dishes that customers seem to buy the most. Make your restaurant more attractive by offering your customers incentives with coupons and deals and use your website, or Facebook to offer deals. Take advantage of apps like Seated, OpenTable, Groupon, and more to lure new customers to your business. Other incentives include giving discounts for deliveries, coming up with new deals, and offering rewards programs.
Adapt
Many restaurants have had to change the way they do business. Get acquainted with social media and use an online website like Google, Yelp, TripAdvisor to list your business. Another way is to offer deliveries and increase your chances of making a profit. Increase your business profit by creating an online app, making it even more convenient for customers. Add condiments with customers’ orders. Offer curbside service. One source stated deliveries increase by 67 during the pandemic.
Loyalty
Show your customers’ appreciation by keeping in communication. Your customers will appreciate it in the long run. You can do this by sending them email and text messages. Increase customers’ loyalty by adding a tool called Square Customer Directory. A management tool that builds a directory filled with customers’ information to help your business. It even collects information on what individuals like at your restaurant so that you can better serve your customers.
Virtual Restaurant
Many are already embracing the idea of a virtual restaurant or ghost kitchen after seeing their sales plummeted. So what are virtual kitchens? They deliver meals but don’t have an address. Virtual Restaurants depend on apps like GrubHub for delivering the food. If you thought about having a select menu place online only, try a virtual restaurant. Virtual kitchens are on the rise according to one source.
Safety Protocols
In the age of the pandemic, many people worry about the safety of a Setting up a Bistro. You can help them get over their fears by adding safety protocols, including having all employees wear masks and gloves. Design your business area with social distance in mind. Have tables placed six feet apart? Ask customers for suggestions on how to improve.
Customer Service
Increase your chances of establishing customer loyalty by providing excellent customer service. Keep your customers happy with delivering food on time, inform them of any changes in supplies.
Restaurants Inventory Management
Software
A restaurants inventory management software will help save you money and time. The software monitors purchase orders and stock levels. The management software will help estimate items such as costs of wasted food and the cost of items on a menu.
